Therapy by email: therapy that fits around you

A woman using a laptop at a desk with notebooks, pens, a tape, and a pen holder, against a white background.

For many of us, speaking in real time is the hardest way to be understood. You're managing eye contact, tone, someone's face, the clock—all while trying to find words for something that took years to form. By the time you've said it, it isn't quite what you meant.

Therapy by email takes all of that away. You write when you're ready, in your own time, at your own pace. You can find the exact words, revisit them, and send them when they're right.

Many neurodivergent people find that writing lets them express themselves more clearly and authentically than speaking does. There's no body language to read, no pressure to respond in real time—and none of the sensory overwhelm that face-to-face conversation can bring. If you've ever left a conversation thinking, that wasn't what I meant to say at all, this way of working may suit you.

And it fits around a demanding life

If you're a working parent, you'll know the feeling: you want to prioritise your mental health, but finding an hour in the week can feel like solving an impossible puzzle. Between work meetings, school runs, and the unpredictability of childhood illnesses, even the best intentions fall apart.

Email works around the reality of your life rather than adding another commitment you might struggle to keep. You write when it suits you—during your commute, in a lunch break, or in those quiet moments after bedtime. And if you're interrupted, you simply pick up where you left off.

Creating space for therapeutic work

To get the most from therapy, it helps to have some breathing room—not to be squashing a session between back-to-back work meetings or rushing from one deadline to another. Traditional appointments can sometimes mean you're still carrying the stress of your day into the session, with little time to settle or reflect afterwards.

With therapy by email, you can choose when to engage with our work together. You might write curled up on the sofa on a Sunday evening, or take a walk and use voice-to-text to capture your thoughts as they come. You can let go of the day's demands first, create the headspace you need, and then turn your attention to yourself. And when you receive my response, you can read it when you're ready - perhaps allowing time afterwards to sit with what's come up, rather than immediately rushing back into your day.

If therapy by email sounds like it might work for you, the next step is a free 30 minute call with me. We can chat by phone or video - whichever feels more comfortable. This gives us both a chance to meet, for you to ask any questions, and to talk about whether this way of working feels right.

Even if phone or video calls feel challenging, this one conversation helps us get everything set up properly so the rest of our work together can happen by email.

Practical information on how therapy works:

The initial 30 min chat is free and you can book using the above link.

Once you decide to start therapy, we'll begin with an initial 60-75 minute consultation session by video call or phone. This allows us to explore how we might work together and for you to tell me what your concerns are and what you would like to achieve through therapy. If, for any reason, we decide not to continue I will support you to find something that will suit you better. If we agree to continue with therapy the initial commitment is for six weekly sessions.

We'll establish a weekly rhythm that suits you. We'll agree on a specific day and time each week when you'll send me your email - this creates a steady structure to hold our work together. I suggest aiming for around 1000-1500 words as a general guide, though this is flexible. If you find yourself writing more because your thoughts are flowing, that's absolutely fine - you can either send everything or keep some for yourself and choose the paragraphs that feel most important to share. Some weeks you might write less, and that's equally all right.

I use Proton Mail for our exchanges, and I ask that you set up a free Proton Mail account. This ensures our conversations are secure and encrypted, giving you peace of mind that what you share stays private.

Once I receive your email, I dedicate a full therapy session (50-60 minutes) to reading and responding thoughtfully. You'll usually hear back from me within 48 hours. I want you to know that I read and hold everything you share with care - even when my response focuses on particular themes or threads rather than commenting on every detail. If your emails are longer, I might concentrate on the key themes to avoid overwhelming you with an equally lengthy reply, but that doesn't mean the rest hasn't been seen and heard, or that it doesn't matter. Everything you write helps me understand you more fully.

The connection is real

I know some people worry that therapy by email might feel impersonal or distant. But clients can find that having time to articulate their thoughts actually helps them feel more understood. There's depth in written words—you can express things that might be harder to say out loud, and you have the chance to return to my responses when you need to.

The relationship we build is just as genuine as any other therapeutic relationship. It's built on trust, understanding, and genuine care—none of which require us to be in the same room.

Could this work for you?

If you've been putting off seeking support because you can't see how traditional therapy would fit into your life, therapy by email might be worth considering. It's not about choosing second-best—it's about finding an approach that actually works for where you are right now.

You deserve support that fits your life, not one that adds more stress to it.

At a glance: How therapy by email works

  • Free 30 minute call: video or phone to meet and see if we're a good fit

  • Initial Consultation session 60-75 mins video or phone. £100

  • Initial commitment if we agree to work together: 6 weekly sessions at £75 each

  • Frequency: Weekly emails on an agreed day

  • Word count: Around 1000-1500 words as a guide (flexible - you can write more or less as needed)

  • Platform: Proton Mail (free account required for secure, encrypted communication)

  • Response time: Within 48 hours

  • Session time: I dedicate 50-60 minutes to reading and responding to each email

  • Format: You can write in any way that suits you - including using voice-to-text if you prefer